We guarantee that our products are in new condition and undamaged before shipping. If you see any damage on the parcel upon delivery, please refuse to accept it from the shipping company. Then, report the issue to us at firstname.lastname@example.org
There is a one year warranty for all of our products. If you have an issue with our products within this time frame, please send us an email with photos and a description of the problem to email@example.com.